In cases where the disruptive event becomes a workers’ compensation or disability claim, we offer a number of clinical evaluation and claims management products to help the employee return to work, and for both the employer and employee to recover.  R3’s recover services reduce claims risks, and ensure employees receive the right level of care for the incident or diagnoses that resulted in them being out of work. These services are delivered either by phone or via a secure telehealth platform, providing many of the advantages of face-to-face interaction.

Peer Reviews

Specialized, expert opinions on complex claims

Peer reviews deliver a high-quality report that provides an objective, evidence-based, independent conclusion that helps you resolve claims.

Independent Medical/Psychological Examinations

A Personalized Assessment of an Individual’s Level of Functioning

Independent medical evaluations (IME) are a specialized formal medical-legal examination of a claimant.


Helping your managers lead in the aftermath of a disruptive event

TeleLead provides managers with the tools they need to provide ongoing support to their employees in the aftermath of a disruptive event. This service may also be delivered via a secure telehealth platform, speeding the response and making it more robust.


Outreach to employees impacted by a disruptive event

TeleReach provides systematic outbound support on behalf of employers to individuals impacted by a disruptive event either via telephone or secure telehealth platform, providing education and support of a return-to-work/stay-at-work plan.


Managing ongoing treatment ensures return-to-work focus

TeleGard connects impacted employees who have ongoing difficulty returning to work after a disruptive event with a therapist in their area, and then monitors treatment to ensure focus on return-to-work.

Fitness for Duty Evaluations

A Personalized Assessment of an Individual’s Ability to Work

Fitness for duty (FFD) evaluation is a specialized formal medical-legal examination of an employee. The central purpose of an FFD is to determine whether the employee can safely perform the essential functions of a job.

Fitness for Duty with Violence Screen Evaluations

A Personalized Assessment of an Individual’s Ability to Work and Screens for Violence Risk Issues

Fitness for duty with violence screen (FFD-VS) evaluation is a specialized type of FFD which assesses an employee’s capacity to perform essential job functions and screens for violence risk issues.


Improved Claim Accuracy, Claimant Interactions, and Provider Discussions

Roundtables are a collaborative approach to reviewing complex claims.

Test Interpretations

Blind interpretation of completed psychological Tests

Test interpretation services provide a detailed summary of completed psychological tests to aid in determining a diagnosis for independent medical examinations and fitness for duty evaluations.

Executive Concierge

Discreet Support for Your High-Profile Executives

Executive concierge services provide both ongoing and ad-hoc support for high-level executives (professionally and personally) through a variety of discreet professional channels. Where appropriate, portions of this service are delivered via a secure telehealth platform, providing significant advantages in speed of appointment and delivery.