News & Resources

We Believe in the Value of Independent Reviews

Posted by William D. Hittler on April 28, 2017

The value of an insurance carrier obtaining an independent review of an insured’s medical records is two-fold. As discussed below, such reviews support the carrier’s obligation to decide claims fully and fairly without a minimum of bias. There is also measurable value in the carrier relying upon the professional judgment of board-certified independent reviewers. Under […]

Risk Management and the Importance of Disruptive Event Management

Posted by Erin Gavigan on April 26, 2017

Controlling the probability of disruptive events is a critical responsibility to any organization. Ensuring that business goals and objectives are not deflected by unplanned disruptions can successfully be accomplished through the application of proper safeguards and the effective allocation of resources to mitigate the occurrence of such events. However, as my colleague Jeff Gorter has […]

We need to manage behavioral health risks, but how?

Posted by Les Kertay on April 21, 2017

Don Ritchie was a most unusual sort of hero. He wasn’t a soldier or a first responder. His heroism lay in simple acts of kindness – and watching out the window. Ritchie lived in Australia, next to the Gap, a cliff in Sydney that was a spot where people often came to attempt suicide by […]

Risk Management or Disaster Denial?

Posted by Jim Satterfield on April 19, 2017

All businesses face risks and vulnerabilities, and not every risk can be eliminated. While some risks can be mitigated, disasters and crises will happen. Establishing a clear crisis management plan with identified leadership and authority will position an organization to manage a crisis effectively. Ignoring potential risks, hoping they go away, or assuming “That will […]

Can we afford to manage behavioral health risks?

Posted by Les Kertay on April 12, 2017

On March 24, 2015, the captain of Germanwings flight 9525 left the cockpit to use the restroom, while the flight was at cruising on the flight from Barcelona to Düsseldorf. In what was clearly a premeditated act, copilot Andreas Lubitz locked his captain out of the cockpit, and set the autopilot to 100 feet. The […]

Purpose of an FFD/FFD-VS

Posted by Jennifer Kurtz on April 5, 2017

In this day and age of highly publicized workplace violence, the interest in fitness for duty (FFD) evaluations is growing. Private companies and governmental agencies are creating crisis response plans. Schools are practicing active shooter and lockdown protocols. Employers are concerned about the potential for violence in the workplace more than ever before and are […]

Effective Support for Downsizing

Posted by Jeff Gorter on April 3, 2017

R3 Continuum’s Jeff Gorter, MSW discusses the power and impact of having a trained DEM provider onsite during a reduction in force or downsizing event.

We believe in the next generation of telemedicine

Posted by George L. Vergolias on March 31, 2017

The first use of an early-stage technology is typically to do something you’re already doing faster and more efficiently. One of the simplest examples is the internet, and one of its earliest uses – email. Email is simply faster, more efficient mail. Future adoptions of a technology tend to do new things. Going back to […]

Managing hostile employees

Posted by Cassie Yatsko-Shurr on March 29, 2017

We work with many clients on high-risk terminations to prevent workplace violence. But what if it never needed to escalate to that? A common trigger for many people who commit workplace violence is the perception they are being reprimanded or terminated “out of nowhere.”  Up until this point, it is likely that no one has […]

Workplace Violence

Posted by Kevin Hayford on March 22, 2017

According to the Occupational Safety and Health Administration (OSHA), approximately 2 million people are the victim of some type of workplace violence each year. This can range from verbal abuse, physical assaults to homicides and continues to be a growing concern for employers each year. There is no foolproof way to ensure that you or […]