Category: Disruptive Event

Atypical events that aren’t so atypical

Posted by Les Kertay on February 15, 2017

When we think “atypical” event, we tend to think sensationally. We think beheadings, brutal violence, mass shootings, terrible accidents, natural disasters. But those are the rarest things that disrupt our lives and work. Much more common are deaths of people we know, lay-offs, simple car accidents. They are atypical, but not rare. Last year we changed our language […]






Atypical Events: Rush to Judgement?

Posted by Dennis Potter on February 8, 2017

What is the difference between a “typical event” and an “atypical” event? We are never quite sure until we determine the details. When I am called to respond to an organization that has been hit with a potentially disruptive event, I always attempt to gather as much information as I can about the event to […]






Introduction to PDE

Posted by Dennis Potter on February 6, 2017

In this video R3 contributor and DEM expert, Dennis Potter, LMSW, discusses a change in mindset and terminology.  Deliberately moving away from crisis response to potentially disruptive event (PDE) to better define the events found in today’s workplace.






Transitioning Toward Future Focus

Posted by Clare McCullough on March 29, 2016

This entry will examine the last step of the ACT model – Transitioning toward future focus. R3 Continuum Consultants use the ACT model, when responding to critical incidents because it works. We have learned that this model’s objectives are organizationally focused, and are based on principles of Psychological First Aid. Today, we will focus on […]






How They Want You to React

Posted by Leslie Bolt on March 28, 2016

On the morning after the bombings in Brussels, Belgium, contributing writer for Forbes Magazine, Loren Thompson posted an article titled ‘Brussels Attacks: How The Terrorists Want You To React.’ In his article, Thompson (2016) cited five responses that he believed the attackers in Brussels are attempting to provoke: overreaction, blaming, adopting repressive measures, attacking the […]






A New Sense of Urgency

Posted by Leslie Bolt on March 23, 2016

Waking up to news of attacks in Brussels, Belgium seemed an all too familiar story. Their major international airport as well as centrally located subway station was bombed, killing at least 30 people (Rubin, Breeden, & Raghavan, 2016). Only four short months ago Paris, France was attacked by terrorists as well. Although at this time, […]






Brain Based Understanding of the Aftermath of Potentially Disruptive Events

Posted by Dennis Potter on March 22, 2016

David Rock has written extensively in the NeuroLeadership Journal on how the brain works in understanding social relationships and human behavior. In an article called SCARF: a brain-based model for collaborating with and influencing others, he delves into this subject in depth. After reading the article, I was struck by how many of the principles […]






March Madness: A lesson in Human Resiliency

Posted by Leslie Bolt on March 21, 2016

There has been a familiar stir around the office this week. Sports websites flooded, fee’s collected and endless, and I mean endless, discussion of who will make the Sweet 16, Elite 8 and of course, The Final Four. It’s March Madness time and across the country, millions of brackets have been completed in the hopes […]






Can Water be a Crisis Too?

Posted by Leslie Bolt on March 17, 2016

In case you haven’t heard, Flint, Michigan is having a water crisis. This emergency first began in April, 2014, when due to a budget crisis Flint’s water supply was changed from its original source; a combination of Lake Huron and the Detroit River, to the Flint River where the standard treatments for corrosion control were […]






Inside Crisis Video: Characteristics of Resilient People

Posted by Dennis Potter on March 15, 2016

Have you noticed that after a Potentially Disruptive Event (PDE), some people seem to bounce back a little faster than their colleagues? Is this inherent within their nature or are there some characteristics in their personality that is different. In this edition of Inside Crisis we examine some of those characteristics to see how they […]